"Operations SLA Console gave leadership a realistic picture of why some reports were late — no more vague excuses."
Executive reporting
Operations SLA Console
Tracks request queues, data pipeline freshness, and dashboard uptime for operations stakeholders.
- Duration: 4 weeks
- Format: Sheets + Looker
- Department: Operations
- Price: ₩1,800,000
Included
- Ticket aging by category
- Pipeline freshness clocks
- Dashboard uptime log
- Owner assignment matrix
- Escalation path diagram
- Monthly ops scorecard
Outcomes
- Visible ops bottlenecks
- Predictable refresh expectations
- Fewer surprise stale data
Lead consultant
Minho Choi
Tagging plans and event dictionary owner.
FAQ
Yes, with standard API access.